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The employee referral & reward app for aged, disability and health care providers

Turbocharge your employee referrals.


Delivering 25-30% of new starters to care providers. With improved retention!

Why Care Friends?

Finding care staff is a major challenge. Agency spending is escalating and services are impacted. Everyone is fishing in the same candidate pool.


Employee referral is the proven best source of high-performing employees, but a hassle to administer and hard to keep top-of-mind with staff.

As a result, they only deliver a fraction of their true potential.

It’s time to modernise

Whether you already have a (paper-based) referral policy in place or are starting from scratch, Care Friends takes employee referral to the 21st century.

Paper to Care Friends

Care Friends is different!

Care Friends turbocharges referrals by using micro-rewards, gamification and automation.

  • makes sharing easy, fun and rewarding

    The app makes sharing jobs a breeze and top of mind with staff.

  • uses micro-rewards

    It’s the secret behind the success of Care Friends and based on reward psychology. Instead of having one large reward when a referred friend is hired, Care Friends gives out increasingly larger rewards the further the referral makes it in the recruitment process. Clever!

  • removes admin hassle

    The recruiter portal manages the jobs, referrals and pay-outs. It also automates notifications and provides an audit trail. Yes, Care Friends can integrate with most other applications.

  • keeps referring staff up to date of referral progress

    The app automatically updates the referee on the status of their referral as they move through the recruitment stages. Handy!

  • keeps referring top of mind

    Via push notifications every time a job is posted. Helping to make referring an ongoing source of high-quality staff.

  • can do even more!

    Use the Bonus Point functionality to award non-referral related points to individual staff, all staff at a site or the whole organisation!

Quick intro webinar

Join our next 10-minute introduction to Care Friends webinar.

Care Friends results

Calculate how Care Friends can help you recruit

Which equals XXXX vacancies annually

With participation from your employees, Care Friends can help your organisation achieve*

XXX job offers via employee referrals, or

XX% of your annual recruitment task

And those new, referred, employees are likely to stay 25% longer than new starters from other recruitment sources!*

*based on actual averages and results from current Care Friends users

What our customers say…

Key benefits

For your care business

  • Increased employee referrals compared to a manual referral scheme
  • Access hidden talent in your local community
  • Let your staff build your brand on social media
  • Recognise and reward staff performance with discretionary bonus points

For your care staff

  • Easier to refer their friends direct from their phone in just 3 taps
  • Earn rewards for each step of the process, not just for successful hires
  • Stay motivated and engaged by earning extra bonus points for good performance
  • Easily keep track of how many points/cash they have earned
  • Leaderboard makes referring fun and competitive

For your recruiter

  • Generate a regular flow of high quality candidates
  • Save time through automation
  • Save time and money with 50% less year one attrition of Care Friends referrals compared to sector average
  • Build trust with staff by not overlooking a referral payment

In the news

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What is the pricing model for Care Friends?

Care Friends is offered as an annual licence which is based on your organisation’s headcount. Book in a chat to get a quote for your organisation.

Does Care Friends integrate with my ATS?

Likely! There are integrations ready to go with TeamTailor and Smart Recruiters. We are also part of integration middleware Merge and have open API points for the most important steps in Care Friends. Read more about the integration with Merge here or check out our API documentation.

Can I customise the reward points?

Yes you can! We have noticed a wide variety in referral pay-outs, however they all have one thing in common: one big pay-out often upon start of the referred employee or after a probationary period. Care Friends works because it rewards employees close to the desired behaviour (making a referral). As their referred employee moves through the recruitment process, they get an increasingly larger reward for each subsequent step their referred friend completes. For example, employees get 1 point for sharing a job and 20 points for when their referred friend has been successfully interviewed. We recommend you take your current total pay-out and then break it into smaller chunks. We will help you with this.

Can I try before I buy?

We do not offer a free trial of Care Friends as most of the work is front-loaded and most successful if our guided launch planning is followed. However, we do offer paid trials for enterprise clients who want to trial Care Friends on a smaller part of the business, often a select number of sites. Contact us to discuss this.

How do I launch Care Friends to my employees?

With our help. We will guide you through the launch planning and launch itself via simple and structured regular emails. Each email has a short action point or suggestions for you to follow or act on. Your Client Success Manager is by your side, supporting you when needed. This guided launch planning takes a lot of the work away from your desk and ensures all aspects are covered for a successful launch.

How much time does it take to launch Care Friends?

The launch of Care Friends has two easy steps:

  1. The launch planning. This is the time where, with our guidance, you start to communicate to the business about Care Friends. You will introduce the new referral program to your employees and build excitement for the app. Our step-by-step guidance planning ensures you cover all bases for a smooth and complete launch planning. This step can take from two weeks to a bit longer, depending on your organisation.
  2. The launch itself. This is the moment your employees are able to download the app and start sharing!

How secure is Care Friends?

Very secure! Care Friends is built with the latest security protocols in mind. The platform can be set up with different sites and administrators access is customisable. You also control which employees can take part in your organisation’s referral scheme.

How can staff refer a friend?

Easily, via three taps on their phone. They choose the job for which they want to refer a friend and share it using the innate share function on their mobile. Most often this is via a text message, WhatsApp or social media. It’s all supported!


Head Office in Brisbane

1300 059 699

Brought to you by:

Helping providers find, select and retain quality care staff

Suitability assessments for frontline care staff